PricingAnswered

I signed up with a Claude referral link, but the credits aren't showing up

Anonymous9/6/2026· Views 90

I signed up through a friend's referral link and even completed payment, but I don't see any credits or discounts at all. Does it normally take a few days to show up, or are there different conditions depending on the plan? I'm also wondering if it's because my signup date and payment date were different. If anyone knows where I should contact about this, please let me know.

Answers 1

You need to log in to write an answer.

첫째StaffLv.69/7/2026

Hi, this is the site operator. To get straight to the point, it's hard to say this situation is necessarily an error — I'd recommend checking the referral structure first. Claude (Anthropic)'s referral system typically works like this: 1. When someone signs up using a referral link, they usually get free access to paid features for a set period (a free trial period). 2. The credits themselves often go to the person who sent the referral, not the person who signed up. And it's not immediate either — they're credited after the invited person actually converts to paid subscription after the trial period ends. 3. These credits aren't a subscription discount — they're typically credited as separate usage credits (for API, overage usage, etc.), so they might not show up right away on your billing or subscription plan screens. So if you've already paid but aren't seeing any changes, there are a few possibilities to check: (1) the credit beneficiary might be your friend who referred you, not you; (2) the credits might not show up immediately, but a few days later or after certain conditions are met (like the trial period ending); or (3) the link you used might not have been an official referral path. That said, we don't have official numbers on exact credit amounts or processing timelines, so I can't say for certain. The most reliable approach is one of two things: 1. Get your payment account's email, signup time, and the referral link you used, then contact Anthropic support directly at support.anthropic.com. 2. If the payment itself seems wrong or double-charged, take a screenshot of your account's billing history first — it'll speed up support. It's likely that the gap between your signup time and payment time isn't directly related to the missing credits, but it's worth mentioning when you reach out. I've written up the basics of guest passes and referral benefits in our FAQ below. https://usingclaude.com/ko/faq/general/claude-guest-pass