People get stuck with Claude in the same few places: a payment fails, they want to cancel or get a refund, they hit a usage limit, or they can't tell which plan to pick. This site has more than 40 articles covering those situations, but they're hard to find in a list — so here they are grouped by situation on one page. Each entry is one line on when to read it, plus the link. The answers are in the articles.
🟢 Model references match the current lineup · model notice
This hub is updated whenever a new article is published. Prices and limits change often, so check the "as of" note at the top of each article and the docs changelog.
1. Before you pick a plan
- How much does Claude cost? Pro and Max pricing — monthly prices and what each plan includes, at a glance
- Claude Free explained: limits and the difference from Pro — how far the free plan goes and when to upgrade
- Is Claude free? Free, Pro, Max and Team in short — the quick version
- Max 5x vs Max 20x — choosing between the two Max tiers
- Team and Enterprise plans — evaluating a team or company rollout
- If you want this to be your last AI subscription — consolidating several AI subscriptions into one
- Is Claude Pro worth it if you don't code? — deciding on Pro as a non-developer
2. Paying (from Korea)
- Paying for Claude from Korea — cards, KRW, receipts, VAT — whether Korean cards work, and what shows up on receipts
- In-app vs web subscription — app store or web billing (and why cancel/upgrade sometimes fails)
- Shinhan Card cashback: conditions and steps — checking a card-issuer cashback event
- Upgrading — Free to Pro to Max — changing or upgrading a plan
3. Payment failed or card problems
- Cancel, refund and billing-error fixes — failed payments, double charges, error messages: start here
- Change payment method, delete a card, view billing history
- API payment failing — low credit and billing errors — for the developer Console (separate from subscriptions)
4. Cancel, refund, switch
- Cancel, refund and billing-error fixes — the reference article for cancellation and refund policy
- Accidentally bought an annual plan? Refund and cancel
- Subscription vs pay-as-you-go API — when switching pays off
- Why do Claude's plans and limits keep changing?
5. Hitting usage limits
- Claude usage limits explained: how they work, when they reset, how to stretch them — the reference article
- Constantly hitting the limit — causes and what to do
- Six habits that keep you under the limit
- Practical ways to save usage for research and experiments
- Usage draining unusually fast? Bug, patch and reset checks
- Lost your weekly limit to a server error — can it be reset?
- Error messages explained: 5-hour limit, length exceeded, capacity
6. Claude Code costs and limits
- Claude Code pricing — plan coverage and API rates
- Weekly limits: permanent +25% from September 14 — FAQ
- Token usage suddenly spiked? Diagnosis and fixes
- Setting up Claude Code for side projects — install to budget
7. API pricing (developers)
- API keys, pricing and usage
- Five ways to prevent an API bill shock
- Context window and tokens — limits, counting, management
- API cost calculator
8. Fable (top tier) and plan terms
- Claude Fable 5.1 guide: pricing, plan terms, migration
- Back on Claude Fable? Here's what to check first — switching to 5.1, changed subscription terms, and the automatic fallback
- Is Claude Fable 5.1 nerfed? The real reasons behind the complaints — telling a plan/limit issue from a settings (effort, fallback) issue
Didn't find your situation?
Try site search with the exact error message from your screen. If it's still missing, tell us and we'll cover it. Remember that only Anthropic's official support (support.claude.com) can actually process billing and refunds — this site explains the steps but can't touch your account.